Privacy and Data Protection Policy

Lucky Rollers Casino handles your personal information with the same care we’d want for our own. This policy lays out, in plain terms, what data gets collected from New Zealand players, why we need it, and what say you have over it.

What Gets Collected

Signing up means sharing basics like your name, date of birth, email, phone number, and address. Payment details come in when you deposit or withdraw, and identity documents may be requested to confirm who you are. On top of that, the site picks up some technical details automatically, such as your IP address, device, and how you move around the platform, mainly to keep things running smoothly and securely.

Why We Use It

This information keeps your account working properly, from processing payments to confirming your identity and sorting out support requests. It also helps spot fraud, meet the regulatory obligations Lucky Rollers operates under, and tailor promotions or emails if you’ve opted in to receive them.

Keeping It Safe

Data is encrypted and stored on secure systems, with access limited to the people and processes that actually need it to run the platform or support players. Nothing is kept longer than necessary once it’s no longer needed for legal, regulatory, or day-to-day operational reasons.

Who We Share It With

Your data isn’t for sale. It may be passed to payment processors, identity verification providers, or regulators, and only where it’s genuinely required to keep the platform running or to meet a legal obligation. Anyone we share it with has to protect it just as carefully as we do.

Cookies on the Site

Cookies help remember your settings, keep your session logged in, and give us a sense of how the site gets used so it can be improved. Your browser settings let you limit or block cookies, though some parts of the site might not work quite as well without them.

What You Can Ask For

You’re entitled to see what personal data Lucky Rollers holds on you, have anything inaccurate corrected, and request deletion of your account and data, within the limits of what we’re legally required to retain. Reach out to support any time to get this started.

If This Policy Changes

Practices, technology, and regulations shift over time, and this policy may be updated to match. Major changes will be flagged to players, and continuing to use Lucky Rollers after an update means the new version applies to you.

Questions?

For anything about how your data is handled, Lucky Rollers support is available 24/7 through live chat or email.